3pti Privacy Policy – How We Handle Your Personal Data

1 Introduction

This Privacy Policy explains how 3pti ("we," "us," "the Platform") collects, uses, stores and protects personal information belonging to players ("you") who register and use the 3pti platform at 3pti.app. It covers all services offered on the platform including sports betting, casino games, slots, bingo, deposits and withdrawals in PKR, the VIP programme and all associated features.

3pti takes the privacy of its players seriously. Pakistani players trust us with personal and financial information when they create accounts and make transactions. We treat that trust as a genuine responsibility and not just a compliance checkbox. This policy is written in clear, plain language rather than impenetrable legal text so that every player actually understands what happens with their information.

This Privacy Policy should be read alongside the 3pti Terms and Conditions, which govern the broader use of the platform.

2 Data We Collect

3pti collects different types of personal data depending on how you interact with the platform. Below is a clear breakdown of what we collect and why each category is necessary.

We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is required for identity verification where applicable.

3 How We Collect Your Data

Personal data is collected through the following channels:

• Direct input: Information you provide when registering, updating your account profile, verifying your identity, contacting support or participating in promotions.
• Automated technical collection: When you use the platform, we automatically collect technical and usage data through server logs, cookies and session tracking. This happens in the background as a normal part of running a secure online platform.
• Payment processors: When you deposit or withdraw PKR via JazzCash, Easypaisa, Raast, bank transfer or card, transaction confirmation data is passed to us by the payment provider. We do not receive full card numbers or mobile wallet PINs through this process.
• Identity verification providers: If we request identity verification, we may receive confirmation data back from the third-party verification service used. This is limited to what is necessary to confirm your identity.

4 Why We Use Your Data

3pti uses your personal data for the following purposes:

• Account management: Creating and maintaining your account, processing login and account security, managing VIP tier status and associated benefits.
• Transaction processing: Processing PKR deposits via JazzCash, Easypaisa, Raast and other supported methods; processing withdrawal requests to verified accounts in your name.
• Identity and age verification: Confirming you are who you say you are and that you meet the 18+ age requirement before allowing access to betting and gaming.
• Fraud prevention and security: Detecting and preventing fraud, money laundering, multi-accounting and other prohibited conduct. Technical data and usage patterns are analysed for this purpose.
• Responsible gaming: Monitoring account activity to identify potential problem gaming patterns. This data is used solely to protect players and to apply responsible gaming tools appropriately.
• Customer support: Using communications data and account history to resolve queries, disputes and technical issues quickly and accurately.
• Platform improvement: Analysing aggregated usage data to understand how players use 3pti and where improvements can be made. This analysis uses anonymised or aggregated data and does not profile individual players for commercial purposes.
• Marketing (opt-in only): Sending promotional communications about bonuses, PSL season offers, cricket betting promotions and new platform features – but only to players who have opted in to receiving such communications.

5 Legal Basis for Processing

Each use of your personal data is based on one of the following legal grounds:

• Contractual necessity: Processing required to deliver the services described in the Terms and Conditions you agreed to when registering – account management, payment processing, bet settlement.
• Legitimate interests: Fraud prevention, security monitoring, platform analytics and responsible gaming monitoring. We balance our legitimate interest in running a secure platform against your privacy interests, and we do not use this basis in ways that override your fundamental privacy rights.
• Legal obligation: Identity verification and transaction record-keeping required under applicable law.
• Consent: Marketing communications. You can withdraw consent at any time without affecting your account or the services available to you.

6 Who We Share Your Data With

3pti shares personal data only in the limited circumstances described below. We do not sell, rent or trade personal data to any third party for their own commercial use.

• Payment processors: JazzCash, Easypaisa, Raast processing partners, bank payment gateways and card payment processors. Data shared is limited to what is required to process your specific transaction.
• Identity verification services: Third-party verification providers used to confirm identity documents when required. Data passed is limited to what is necessary for the verification check.
• Technical service providers: Cloud hosting, security and analytics providers who support the operation of the platform infrastructure. These providers operate under strict data processing agreements and are not permitted to use your data for their own purposes.
• Legal and regulatory authorities: Where required by applicable law or in response to valid legal requests. 3pti cooperates with authorities investigating fraud or other criminal conduct connected to platform activity.

7 Payment Data & PKR Transactions

Given that 3pti processes real PKR transactions, payment data security deserves specific attention. Here is how payment data is handled:

• JazzCash and Easypaisa transactions are authorised through the respective wallet provider's own secure channels. 3pti receives transaction confirmation only – not your wallet PIN or mobile account credentials.
• Card payments are processed by a PCI-DSS certified payment gateway. Full card numbers are not stored on 3pti servers at any point during or after a transaction.
• Raast transfers are processed via secure real-time payment infrastructure. Transaction identifiers and confirmation data are retained for reconciliation and dispute resolution purposes.
• All PKR transaction records are retained for the period required to handle potential disputes and meet legal record-keeping obligations.
• Withdrawal requests are matched against the deposit payment method on file to prevent fraud. Payment details used for deposit are retained for this matching purpose.

8 Data Retention

We keep your personal data for only as long as is necessary for the purposes it was collected, subject to legal and compliance obligations that may require longer retention periods.

• Active account data: Retained for as long as your account remains active on 3pti.
• Closed account data: Following account closure, we retain records for a minimum period required to resolve any outstanding disputes, handle regulatory requests and meet legal obligations. After this period, data is securely deleted or anonymised.
• Transaction records: Financial transaction records are retained for the period required by applicable financial record-keeping obligations.
• Support communications: Retained for a reasonable period after the matter is resolved to enable quality review and in case the matter is reopened.
• Marketing preferences: Opt-in and opt-out records are retained to ensure we honour your preferences correctly.

When data is no longer required, it is securely deleted or rendered permanently anonymous in a way that cannot be reversed.

9 Security Measures

3pti employs a range of security measures to protect your personal data from unauthorised access, loss, misuse or disclosure:

• SSL encryption: All communication between your device and 3pti is encrypted in transit using SSL/TLS technology. This applies to account pages, the betting interface, deposit and withdrawal flows and the support chat.
• Access controls: Internal access to player data is restricted on a need-to-know basis. Staff members can access only the data necessary for their specific function.
• Secure password storage: Passwords are stored using industry-standard one-way hashing. Even in the unlikely event of a database compromise, your password would not be readable.
• Fraud monitoring: Automated systems monitor account activity for signs of fraud, unusual transaction patterns or potential security breaches.
• Incident response: In the event of a security incident affecting player data, we have procedures in place to contain it quickly and to notify affected players as required.

10 Cookies & Tracking

3pti uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. Here's what we use and why:

• Essential cookies: Required for the platform to function. These keep you logged in during a session, maintain your betting slip state and remember language and display preferences. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand which parts of the platform players visit most, how long sessions last and where players encounter difficulties. This data is aggregated and used to improve the platform experience.
• Security cookies: Used to detect and prevent fraud, bot activity and automated abuse of the platform.

3pti does not use third-party advertising or retargeting cookies. We do not share cookie data with advertising networks. You can manage cookie settings in your browser. Note that disabling essential cookies will affect your ability to use the platform normally.

11 Your Privacy Rights

As a player on 3pti you have the following rights with respect to your personal data. To exercise any of these rights, contact the support team through the live chat on the platform.

We will respond to data rights requests within a reasonable timeframe. Where a request is complex or involves a large volume of data, we may take additional time and will keep you informed of progress.

12 Marketing Preferences

3pti may send you promotional communications about bonuses, cricket betting promotions (including PSL season offers), new game launches, reload offers and VIP rewards. We will only send you marketing communications if you opted in during registration or at a later point through your account settings.

• You can opt out of marketing emails at any time by updating your preferences in account settings or by contacting support.
• Opting out of marketing will not affect your access to the platform, your existing bonus status or your VIP tier.
• Transactional communications (deposit confirmations, withdrawal notifications, account security alerts) are not marketing and will continue regardless of your marketing preference.

13 Children's Privacy

3pti is strictly an adult platform. No person under the age of 18 is permitted to register an account or use any part of the platform. We do not knowingly collect personal data from anyone under 18.

If we become aware that a player under 18 has registered, we will close the account immediately and delete the associated data as soon as legally permissible. If you believe an under-18 has accessed the platform, please contact our support team so we can investigate and act promptly.

Parents and guardians are encouraged to use device-level parental control tools to prevent minors from accessing online gambling platforms. For further guidance on protecting young people, visit our Responsible Gaming page.

14 Changes to This Policy

3pti may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology or changes in applicable requirements. When we make updates, the revised policy will be published on this page with an updated "Last Updated" date.

For significant changes that affect how your data is used in new ways, we will notify registered players by email or via an in-platform notification before the changes take effect. Continued use of the platform after the effective date of any update constitutes your acceptance of the updated Privacy Policy.

We recommend revisiting this page periodically so you remain aware of how we handle your data.

15 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, please contact the 3pti support team. Our support is available 24/7 through the live chat on the platform.

You can also reach us by email. Our support email address is displayed in the footer of this page. When raising a privacy request, please include your account username and a clear description of your request or concern. This helps us locate your data and respond accurately.

For questions specifically about cookies, our support team can also direct you to the appropriate settings within your browser or your 3pti account.